“Eurogroup-33” Ltd delivers bought products with:
– Couriers: Mainly Leo Express, as well as DPD Speedy, Econt Express and others – for the country, except Plovdiv city;
– Locations of Eurogroup-33 Ltd. – for the territory of Plovdiv.
– Delivery to a client with the transport of the company – for the territory of Plovdiv.
The delivery time of the ordered online item is up to five working days from the date of receipt of order confirmation. The trader reserves the right to extend this period by up to seven days without prior notifying the consumer. Where necessary, an extension of more than seven days, Eurogroup-33 Ltd. should receive additional confirmation by the consumer by means of one of the contact methods provided. In the event that the customer does not provide the trader the necessary information, the contract is automatically canceled.
The delivery of the commodity is in line with the general conditions of courier companies. The cost of delivering goods shall be borne entirely by the client, except in cases where the commodity is derived from the commercial establishment of Eurogroup-33 EOOD.
The goods shall be transmitted to the client or a third person designated after payment of the due amount.
The client or the person indicated by him / her should examine the goods at the time of its delivery. Upon receipt of the goods, the consumer or the authorized person shall be obliged to sign the accompanying documents.
The consumer and / or the authorized person have the right to refuse to sign the accompanying documents and obtain the requested goods under one of the following conditions:
– Constitution of visible external defects resulting from the transport of the goods. In this case, the consumer or that third person should complete and sign the damage protocol in the presence of the supplier.
– a discrepancy between the price the customer should pay and the due under Art. 4
– non-compliance with the delivery period mentioned in these General Terms and Conditions.
Apparently discrepancy between the commodity ordered and delivered, which could be established in a simple review.
In the event of a non-compliance between the goods commissioned and supplied, which would have not been established at the time of delivery, the consumer could request replacement of the goods delivered by him within 24 hours of receipt of the goods. In case of failure to replace, Eurogroup-33 Ltd undertakes to reimburse to the client the price he has paid for the product concerned. Upon expiry of 24 hours, any subsequent claims of the consumer for the goods delivered shall be deemed unfounded and for this reason – should not be satisfied.
“Eurogroup-33” Ltd. is not responsible for delaying delivery as a result of the circumstances independent, incl. Natural disasters, delay in the provider’s fault, submitted contact information on the part of the user and others. The trader shall be released from his obligation to deliver the ordered online commodity in cases where the customer and / or the authorized person are not found at the address and / or not access to this address within the delivery period. In the event that the client wishes to receive the goods after the expiry date during which it was not found at that address, he should also take all costs of the initial delivery. Under these circumstances, a new delivery period begins from the time of confirmation of the repeat order.