Returning products

You can return a commissioned product within 14 days of receipt. Returned products that are incomplete, damaged, worn or dirty will not be accepted. The product must be returned to the original packaging in which it was delivered together with the documents received in the original consignment. For more information, you can contact our customer service line on number 032 664 311 or e-mail

What do you need to know about the procedure for returning a purchased product?

To return a product/s purchased from Eurogroup-33 Ltd., please complete the form you can download from here.

Make sure the product you want to return is eligible for return here.

If you want to return more pieces from the same item, it is enough to fill only one return form. If you would like to return more different products, fill out a form for each product individually.

The return fee of products offered by Eurogroup-33 Ltd. is free of charge for the client, except in cases where a more expensive courier service is selected from the standard “Eurogroup-33” Ltd. works. For this purpose, before sending a commodity, consult the site team by phone or best through the contact form here: Contacts

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